ThetaHealing® Online Consultation

1.The price is listed in US$ but I am being charged in PKR, why?

Quanta Mind is based in Pakistan and our payment gateway processes transactions in Pakistani Rupees(PKR). If you are paying from outside Pakistan, your bank will convert the PKR amount to your local currency at the current exchange rate. The USD amount shown is a reference price, the final charge on your card will appear in PKR. If you are unsure about the amount before paying, write to us and we will confirm the exact figure.

2. What is a 3D Secure card and why does it matter?

3D Secure is an additional layer of security that your bank adds to online transactions, it is the step where your bank sends you an OTP (one-time password) on your phone or email to confirm that it is really you making the payment. Most cards issued in the last few years have this automatically. If your card does not have 3D Secure enabled, the payment will decline even if your card has sufficient funds, this is not a problem on our end, it is a security requirement of the payment gateway. Please write to us at mindbodyspirit@quantamind.net and we will assist you.

3. I am based outside Pakistan, is it safe and straightforward to book with Quanta Mind?

Since 2019, Quanta Mind has worked with students and clients across 50+ cities globally, including the US, UK, Australia, Canada, the Gulf, and Europe. Our payment gateway is internationally compliant and secure, your card details are never stored by us, and all transactions are processed through a recognized payment processor.

If your bank flags the transaction, a single call explaining that you are intentionally paying for an online wellness course from a Pakistan based international business is usually all it takes. We have helped students in multiple countries navigate this smoothly and are always happy to assist if any issue comes up.

If you have specific concerns before booking, write to us at mindbodyspirit@quantamind.net we will respond personally and help you find the most comfortable path forward.

4. My card keeps getting declined, what do I do?

There are a few common reasons this happens and most are quick to fix. First, check whether your card is 3D Secure enabled, if you are not sure, a quick call to your bank will confirm this, see if it can be activated if its not. Second, some banks outside Pakistan block or restrict international online transactions by default, again, a single call to your bank asking them to allow the transaction is usually all it takes. Third, if your card is not 3D Secure and cannot be made so, please don’t worry, we have alternative payment options available. Write to us at mindbodyspirit@quantamind.net and we will guide you through the next step.

5. My bank says Pakistan is a restricted country for online transactions, what now?

This does happen with certain banks, particularly in some regions. It does not mean you cannot pay, it means your bank needs to be informed that you are intentionally making a payment to a Pakistan-based business and that you authorize this transaction. A simple call to your bank explaining this is usually enough for them to approve the transaction. If it is not, write to us and we will find an alternative arrangement that works for you.

6. What alternative payment options are available if my card does not work?

If you are unable to pay through the standard checkout for any reason: card not 3D Secure, bank restriction, or any other issue. please write to us at mindbodyspirit@quantamind.net before giving up. There is always a way. We have handled this for students and clients across multiple countries and there is almost always a workable solution. We do not want a payment technicality to be the reason you cannot access the work.

7. Is my card information safe when I pay on your website?

Yes. Payments on quantamind.net are processed through a secure payment gateway. Quanta Mind does not store your card details, all transaction data is handled directly by the payment processor. The 3D Secure step is part of this protection, ensuring that the person making the payment is the authorized cardholder.

8.Can I pay in installments?

For certain courses, a payment plan option may be available. If this option is offered it will be communicated by Quanta Mind directly, it cannot be requested or negotiated independently. Please note that your Practitioner Certificate will only be issued once the full payment has been completed. For consultations, full payment is required at the time of booking.

9. When Can I book for ThetaHealing Online Consultation and What’s Available?

When you make the payment, you will receive an email with options to choose your preferred time.

10. Payment

The Payments for our  ThetaHealing Online Consultations are paid prior to the scheduled session. All Online sessions will take place Live via Zoom platform. Your video must be on during the session.

Cancellation Policy

We have a 24-business hour cancellation policy. This means you can reschedule or cancel your appointment online up to 24 business hours prior to your current schedule. If you fail to cancel in less than 24 business hours, you will be NOT be refunded or given the opportunity to re-schedule the same appointment. However, you are welcome to book another appointment with us anytime you want.

1. 1.How long is a session and how many will I need?
Each 90-minute consultation is a dedicated, reserved time slot just for you. The number of sessions varies entirely depending on what you are working on. Some people experience a significant shift in one session, others prefer an ongoing series. There is no obligation to book multiple sessions in advance.

2. Is ThetaHealing  a substitute for therapy or medical treatment?
No, and Quanta Mind is transparent about this. ThetaHealing consultation is not medical advice, diagnosis, or treatment, and is not a replacement for professional medical or psychological care. If you are currently working with a therapist or doctor, a consultation works alongside that support, not instead of it.

3. Can I reschedule my appointment?
Yes, you can reschedule up to 24 business hours before your appointment, subject to available dates. If you cancel with less than 24 business hours notice, or do not show up, the session cannot be rescheduled. You are always welcome to book a new appointment separately. Please see the refund and cancellation policy.

4. Is the consultation fee refundable?
All payments are non-refundable and non-transferable. This applies once the booking is confirmed. If you have questions before booking, please write to mindbodyspirit@quantamind.net  we are happy to help you decide if this is the right step before you commit.

5. What  if I try to raise a chargeback with my bank or card provider?
When a consultation has been delivered and attended, Quanta Mind reserves the right to take legal action in the case of chargeback requests. If there is a no show or cancellation after 24 hours of booking appointment that means you have not honored the agreement and will be charged for it. We do not accept chargeback requests and by making the payment you agree to this. If you have a genuine concern, please write to mindbodyspirit@quantamind.net with “Complaint” in the subject line, all complaints will be reviewed within 7 business days and a fair solution is always the goal.

6. Do you guarantee results?
Quanta Mind does not guarantee specific results. Every person brings a different history, level of awareness, and readiness to change and that is genuinely respected in the work. What we can say is that for change to happen, your active participation and openness matter as much as the session itself.

7. Is the session online or in person?
The sessions are currently online conducted via video call and are just as effective as in-person, the majority of Quanta Mind’s global student and client community connects remotely.

8. I am not based in Pakistan. Can I still book a session with ThetaHealer Sana Naseemm?
Absolutely. Quanta Mind works with clients across 50+ cities globally. Sessions are conducted online and scheduling is arranged around your time zone. Write to mindbodyspirit@quantamind.net to discuss timing.

9. How do I verify that Sana Naseemm is a certified ThetaHealing® instructor and Practitioner?
Sana Naseemm is one of the first few ThetaHealing Instructors from Pakistan and is officially registered with the ThetaHealing Institute of Knowledge (THInK). You can verify any ThetaHealing instructor’s certification directly on thetahealing.com. Quanta Mind is also Pakistan’s first organization offering ThetaHealing certifications by THInK US.

10. What if I have a complaint?
Write to mindbodyspirit@quantamind.net with “Complaint” in the subject line. All complaints are reviewed carefully and responded to within 7 business days in line with Quanta Mind’s published policies.

What are Clients saying about ThetaHealer Sana Naseemm:

More Love from Our Precious Students/Clients here: Testimonials